How to Reset Your Password

If you've forgotten your password, resetting it only takes a minute.

Step 1: Go to the Login Page

On the login page, click Forgot your password? under the password box.

Step 2: Enter Your Email Address

Enter the email address on your account and press Email password reset link. We always show the same message, whether or not that email has an account, so nobody can use this page to check who our customers are.

Step 3: Check Your Email

If the address matches an account, a reset link arrives within a few minutes. Check your spam folder if you don't see it.

Step 4: Set a New Password

Click the link in the email, enter your new password twice and press Reset password. It needs to be at least 8 characters. That's the only requirement.

Step 5: Log In

Once your password is set, you're taken back to the login page. Log in right away with your new password.

Troubleshooting

Not receiving the email?

• Check your spam or junk folder
• Confirm you entered the correct email address
• Wait a few minutes and try again
• Contact support if it still hasn't arrived

Reset link expired?

Reset links expire after 60 minutes. Just request a new one from the login page to continue.