Transactional Email
Send receipts, password resets and other everyday email from your own domain, connect your apps, and track what arrived.
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What Transactional Email Does and How Billing Works
Understand what the product includes, how it differs from Newsletter, and where to see your allowance and rates.
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Getting Started with Transactional Email
Follow the setup checklist, from choosing a sending domain to checking your first message.
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Setting Up Your Transactional Sending Domain
Verify the domain your receipts and notifications send from, and resolve missing DNS records.
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Connecting a Website or App over SMTP
Copy your outgoing mail settings into a website plugin, shop or booking system and check a test message.
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Connecting Apps and Managing API Keys
Give each application its own sending key, limit its access, and replace or turn off keys.
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Creating and Publishing Email Templates
Design reusable receipts and confirmations, preview customer details, and publish changes when ready.
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Reading Your Email Delivery Log
Find a message, understand its delivery status, and download a record of recent sends.
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Changing or Cancelling a Scheduled Email
Move a pending message to a new time or cancel it before sending starts.
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Finding a Missing Email and Reviewing Blocked Addresses
Work through delivery problems, rejected API requests and addresses that have stopped receiving mail.
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Managing Email Usage and Monthly Send Caps
Understand your allowance, check earlier months, and set account or domain sending limits.
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Receiving and Replying to Email
Set up receiving addresses, read incoming mail and attachments, and reply from your dashboard.
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Setting Up Delivery Notifications for Your App
Tell your application when an email arrives or bounces, test the connection, and inspect failed notifications.
Still stuck?
Customers can open a ticket from their dashboard. Not a customer yet? Ask us anything.