Transactional Email
Send receipts, password resets and other everyday email from your own domain, connect your apps, and track what arrived.
What Transactional Email Does and How Billing Works
Understand what the product includes, how it differs from Newsletter, and where to see your allowance and rates.
Getting Started with Transactional Email
Follow the setup checklist, from choosing a sending domain to checking your first message.
Setting Up Your Transactional Sending Domain
Verify the domain your receipts and notifications send from, and resolve missing DNS records.
Connecting a Website or App over SMTP
Copy your outgoing mail settings into a website plugin, shop or booking system and check a test message.
Connecting Apps and Managing API Keys
Give each application its own sending key, limit its access, and replace or turn off keys.
Creating and Publishing Email Templates
Design reusable receipts and confirmations, preview customer details, and publish changes when ready.
Reading Your Email Delivery Log
Find a message, understand its delivery status, and download a record of recent sends.
Changing or Cancelling a Scheduled Email
Move a pending message to a new time or cancel it before sending starts.
Finding a Missing Email and Reviewing Blocked Addresses
Work through delivery problems, rejected API requests and addresses that have stopped receiving mail.
Managing Email Usage and Monthly Send Caps
Understand your allowance, check earlier months, and set account or domain sending limits.
Receiving and Replying to Email
Set up receiving addresses, read incoming mail and attachments, and reply from your dashboard.
Setting Up Delivery Notifications for Your App
Tell your application when an email arrives or bounces, test the connection, and inspect failed notifications.
Still stuck?
Customers can open a ticket from their dashboard. Not a customer yet? Ask us anything.