Help Center
How can we help?
Short answers to the things people ask us most. If you do not find what you need here, send us a message and a real person will answer.
Getting Started
Essential guides and tutorials to help you get started with our platform
Managing Your Website
How to manage your WordPress sites, staging environments, and backups.
- Creating and Restoring Backups
- Setting Up a Staging Site
- Managing Domains and DNS
- Monitoring Plugins and Themes
- Working on a Site We Host: A Guide for Developers
Billing & Subscriptions
Understand your invoices, update payment methods, and manage your subscription.
Account & Support
Manage your account settings, team members, and get help from our support team.
Newsletter
Build your subscriber list, send newsletters from your own domain, and see how each one did.
- What the Newsletter Does and What It Costs
- Starting Your Free Trial
- Launching Your Newsletter, Step by Step
- Setting Up Your Sending Domain
- Your Newsletter Address
Transactional Email
Send receipts, password resets and other everyday email from your own domain, connect your apps, and track what arrived.
- What Transactional Email Does and How Billing Works
- Getting Started with Transactional Email
- Setting Up Your Transactional Sending Domain
- Connecting a Website or App over SMTP
- Connecting Apps and Managing API Keys
Still stuck?
Customers can open a ticket from their dashboard. Not a customer yet? Ask us anything.