Managing Your Subscription and Payment Methods

Your Subscription, Your Control

Managing your billing shouldn't be complicated. Here's what you can do from the Billing page.

Viewing Your Current Plan

Your Billing page shows every plan you have, its status, how many sites are on it, and what each line item costs.

Changing Your Plan

Need more room, or want to scale back? You can switch plans anytime.

1. Go to Billing
2. Find Change Plan, and choose monthly or yearly billing
3. Click Switch to this plan next to the one you want
4. Review the prorated cost and confirm

Upgrades take effect right away, and you'll pay a prorated amount for the rest of your billing cycle. Downgrades work the same way, prorated on the spot.

New to Reggio Digital? Starting your first plan comes with a 14-day trial.

Updating Your Payment Method

Add or update a card from the Payment Methods section on the Billing page, or use Update payment details to manage it directly through our payment provider, Stripe. We never store your full card number on our servers.

Downloading Invoices

All your invoices live under Invoice History on the Billing page. Filter by status, sort by date or amount, and download any invoice as a PDF.

Add-On Blocks

Need a bit more storage or visits without a full plan upgrade? Add-on blocks let you pre-pay for extra room. See "Add-On Blocks" for how they work.

Canceling Your Subscription

We'd hate to see you go. Reach out through Support and we'll take care of it for you. Your access continues until the end of your current billing period, and your data stays available if you decide to come back.